At Stealth Fit Shop, we engineer footwear for athletes who demand peak performance. Whether you’re dominating the court, hitting the track, or pushing your limits in training, we’ve got your feet covered. Our shipping and returns policies are designed with the same precision as our performance gear.

Shipping Information

Order Processing

All orders are processed within 1-2 business days (excluding weekends and holidays). You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods & Delivery Times

We offer two shipping options to get your gear to you:

  • Standard Shipping ($12.95) – via DHL or FedEx
    • Delivery within 10-15 business days after shipment
    • Recommended for time-sensitive orders
  • Free Shipping – via EMS (for orders over $50)
    • Delivery within 15-25 business days after shipment
    • Economical option for non-urgent deliveries

Note for International Customers: We ship globally (excluding some Asian and remote regions). International orders may be subject to customs fees and import duties, which are the customer’s responsibility.

Returns & Exchanges

We stand behind our performance footwear, but understand that sometimes the fit isn’t perfect. That’s why we offer a 15-day return window from the date of delivery.

Our Return Policy

We accept returns and exchanges for most items within 15 days of delivery, provided they meet these conditions:

  • In original, unworn condition with all tags attached
  • In the original packaging
  • Accompanied by proof of purchase

Non-Returnable Items

For hygiene and customization reasons, we cannot accept returns on:

  • Cleats showing any signs of wear
  • Personalized or customized items
  • Items marked as “Final Sale”

How to Initiate a Return or Exchange

Follow these steps to process your return like a pro:

  1. Submit Your Request: Email us at [email protected] with your order number and reason for return within 15 days of delivery (use the template below)
  2. Wait for Approval: Our team will review your request within 1-2 business days and send return instructions
  3. Package Your Item: Securely repackage the item in its original packaging with all tags attached
  4. Ship It Back: Use the provided return label (return shipping costs are the customer’s responsibility unless the return is due to our error)
  5. Track Your Return: Once received, we’ll process your refund or exchange within 3-5 business days

Return Request Template

Subject: Return/Exchange Request – Order #[Your Order Number]

Dear Stealth Fit Shop Team,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]).

Item Details:
Product Name: [Product Name]
Size: [Size]
Color: [Color]

Reason for Return: [Please specify]

Please advise on next steps for processing this request.

Best regards,
[Your Full Name]
[Your Contact Information]

Refund Process

Once we receive and inspect your return:

  • Timeline: Refunds are processed within 3-5 business days after we receive your return
  • Method: Refunds will be issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to our error

Exchanges

Need a different size or color? Here’s how we handle exchanges:

  1. Follow the standard return process above
  2. Specify the replacement item details in your email
  3. Once we receive your return, we’ll ship the replacement item
  4. You’ll be responsible for any price difference and additional shipping costs

Pro Tip: For fastest service, we recommend placing a new order for the desired item while processing your return.

International Returns

For our global athletes outside the U.S.:

  • You are responsible for return shipping costs and any applicable customs fees
  • We recommend using a trackable shipping service
  • Refunds will be processed in USD and may be subject to currency fluctuations

Performance Guarantee

If you’re not completely satisfied with your gear’s performance, contact our customer service team at [email protected] – we’re committed to finding a solution that keeps you at the top of your game.

Need Help? Contact us at [email protected] or call our LA headquarters at

+000 000 000
.